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/ work · CASE-003

Public-sector / mobility Aarhus, Denmark 2024 22 weeks across two phases

Permit & inspection platform for municipal mobility

Replaced a paper + Excel workflow used by 41 case officers handling 18,000 permits per year.

CASE-003 · 2024 /// case.aarhus-civic · system overview Visual representation of the Permit & inspection platform for municipal mobility engagement: an isometric or schematic rendering of the system delivered to the client

/ inputs

What we were handed

  • 18,000 permits/year
  • 41 case officers
  • Integration with national CPR registry

/ work

What we built

  • Permit issuance, renewal, revocation workflow
  • Inspection scheduling and field-officer mobile view
  • Audit log compliant with Danish public-records law
  • Single sign-on via NemID/MitID

/ outcomes

What changed, measured

From the client's own dashboards. Reference call available on request.

Metric Result Notes
Permit cycle time 14 d → 3 d -79%
Paper forms 32 → 0 all digital
Officer reported hours saved ~1,800 h / year estimate from internal survey

/ stack

PHP 8.3 PostgreSQL MitID OpenAPI

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